Warranty Coverage
Warranty Coverage
Draped in Style is pleased to provide a one-year limited warranty on all products and installation services. This warranty covers defects in materials and workmanship, as well as issues arising from normal use within the specified warranty period. Additionally, Hunter Douglas products are covered by their own product-specific warranty terms, as outlined below.
- Warranty Period: Draped in Style offers a one-year warranty from the date of installation on all products and installation services provided.
- Service Calls: For the first year, all service calls are free for warranty-covered issues. Our team will assess, adjust, or repair any issues that arise due to defective materials or workmanship at no cost to you.
- Post-Warranty Service Calls: After the initial one-year period, service calls will be available at a rate of $125 per hour. This rate applies to labor only and does not include any additional costs for replacement parts or materials if required.
- Exclusions:
- The warranty does not cover damage resulting from misuse, abuse, neglect, or modifications not performed by Draped in Style.
- Normal wear and tear, including minor scratches, fading, and other aesthetic changes, are not covered under this warranty.
Hunter Douglas Warranty Terms
Hunter Douglas products purchased through Draped in Style are also covered by the Hunter Douglas Limited Lifetime Warranty. This warranty covers specific aspects of Hunter Douglas products, including:
- Lifetime Coverage:
- Hunter Douglas warrants that products will be free from defects in materials, workmanship, and operation for as long as the original purchaser owns the product.
- The warranty covers all internal mechanisms, components, and the brackets used to install the product.
- Limited Coverage:
- Hunter Douglas window fashion products are covered for defects in materials, workmanship, or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below)
- All internal mechanisms.
- Components and brackets.
- Fabric delamination.
- Operational cords for a full 7 years from the date of purchase.
- Repairs and/or replacements will be made with like or similar parts or products.
- Hunter Douglas motorization components are covered for 5 years from the date of purchase.
Exclusions for Hunter Douglas Warranty
Hunter Douglas Does Not Cover:
- Any damage due to improper installation, alterations, misuse, or abuse.
- Normal wear and tear, such as fading of fabrics or slight discoloration over time.
- Costs associated with removal or reinstallation of the products.
For additional details regarding the Hunter Douglas Limited Lifetime Warranty, please refer to the warranty card provided with your product or contact our team.
If you have any questions about this warranty or would like to schedule a service call, please contact Draped in Style.
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